First Time Management Skills

Introduction to Managing People

This 2 day course will take participants through a thorough and interactive overview of what is now expected from them since becoming a leader. It will go on to begin developing the most crucial skills that they will need to succeed and get the best possible results from their teams.

Course Content

  • ^Day 1^
  • *Context*
  • How did we get here? (the journey to management)
  • Exploring the difference between individual contributors and managers
  • What your team expects from you
  • What your manager expects from you
  • *Self-Awareness skills for new managers*
  • Management styles
  • Communication styles
  • Assertiveness and difficult conversations
  • ^Day 2^
  • *Activity Management*
  • Using your time and your team wisely
  • Team Roles
  • Delegating tasks to your team
  • Professional feedback and addressing performance
  • *Supporting your team*
  • Identifying developmental needs
  • Addressing areas for development
  • Basic coaching skills (GROW)
  • Briefing your team on organisational changes

Benefits to the Individual

  • A thorough understanding of the skills you need to succeed as a manager
  • The opportunity to try your new skills and tools in a classroom environment
  • Solid foundation of skills that you can develop

Benefits to the Company

  • A thorough understanding of the skills you need to succeed as a manager
  • The opportunity to try your new skills and tools in a classroom environment
  • Solid foundation of skills that you can develop

Course Duration

2

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